SMS Terms of Service — Sweetwater Plumbing

These SMS Terms govern your participation in the Sweetwater Plumbing text messaging program. By providing your mobile phone number to Sweetwater Plumbing — through our website forms, online booking, in person, or over the phone — you agree to receive text messages from us at the number provided.

1. Program Name

The program is operated by Sweetwater Plumbing LLC and is referred to as “Sweetwater Plumbing SMS Notifications.”

2. Program Description

We send text messages related to the plumbing services you have requested or inquired about. This includes appointment confirmations, scheduling updates, technician arrival notifications, follow-up communications regarding service requests submitted through our website or other lead sources, service reminders, and customer service responses.

3. Message Frequency.

Message frequency varies based on your interaction with us and the status of your service request. You may receive multiple messages per service inquiry or appointment.

4. Message and Data Rates

Message and data rates may apply. Standard messaging rates from your wireless carrier will apply to each message sent or received. Please contact your wireless carrier for details on your messaging plan.

5. Opt-Out Instructions

You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After replying STOP, you will receive one final confirmation message and will not receive further texts from the program. To rejoin, reply START. For help, reply HELP or contact us at 919-679-1275 or email@sweetwater-plumbing.com.

6. Carriers Not Liable

Wireless carriers (including but not limited to AT&T, T-Mobile, Verizon Wireless, Sprint, U.S. Cellular, Boost Mobile, MetroPCS, and Cricket Wireless) are not liable for delayed or undelivered messages. Message delivery is subject to the effective transmission from your wireless service provider and is not guaranteed.

7. Supported Carriers.

The program is available on most major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.

8. Eligibility.

You must be the account holder or have authorization from the account holder of the mobile phone number you provide. You must be 18 years of age or older to participate.

9. Privacy.

Information collected through this SMS program is governed by our Privacy Policy, available at sweetwater-plumbing.com/privacy-policy.

10. Contact.

For questions about this SMS program, contact Sweetwater Plumbing at
919-679-1275 or email@sweetwater-plumbing.com.